So, What is the Kano Model?

[next-mdx-remote-client] error compiling MDX: Expected a closing tag for `<requirement>` (272:115-272:128) before the end of `paragraph` 270 | es you a tool to separate big features from small ones and how they impact your customer’s decisions on the product. 271 | > 272 | The self-stated importance question may be asked in the following format: “How important is it or would it be if: <requirement>?”. For example, “How important is it or would it be if: exporting videos always takes less than 10 seconds?”. | ^ 273 | 274 | Responses should be in the form of a scale from 1 to 9, going from Not at all important to Extremely important. More information: https://mdxjs.com/docs/troubleshooting-mdx